At Powerpoint International we pride ourselves on our exemplary after sales record. We understand from time-to-time wearable parts do require replacing, for example if a product pump has run dry then the stator may need replacing. Because everything is manufactured and assembled here in our factory in Tokyo, we carry a stock of all parts. This means that as long as the international carrier cut off has been met, we can get parts worldwide in 2-3 days and in many cases 24 hours, ensuring that you the customer, experience as little down time of the machine as possible.